Innomesh · Cloud Control

Resilience
and connectivity-loss behaviour.

What happens to our rooms if the local AV network loses its uplink to the wide area network or the internet?

01. The question, stated plainly

If the local AV network loses its uplink to the wide area network or the internet, while the departmental network remains healthy, can the rooms keep functioning? This post gives the direct answer, the architectural context, and the operating evidence behind it, plus the additional resilience patterns available if you want to harden the deployment further.

02. What actually happens

In the room

Devices retain state

A presentation already running from a local laptop continues. Audio already routed continues. Displays already powered on stay on.

Touch panels

Frozen, not failed

Touch panels freeze until connectivity returns. The room is frozen in its current state rather than falling into an unsafe one.

On reconnection

Automatic reconciliation

The control plane reconciles state automatically. No manual recovery step is required from your AV team.

The failure mode is graceful loss of control, not loss of the room. When connectivity returns, room state and any in-progress activity continue uninterrupted.

03. The results speak for themselves

99.99%

Control-plane availability sustained across 30+ enterprise tenants in higher education, healthcare, government, and corporate sectors.

1,500+

In production at the University of Queensland, highly available AV control from the cloud for the past seven+ years.

04. How the architecture supports this

Four properties of the platform combine to deliver the behaviour described above. None of them are bolt-ons; all four are how Innomesh is built.

Redundancy in the connectivity layer

AWS Site-to-Site VPN and AWS Direct Connect include built-in redundancy, multiple endpoints, and redundant connectivity patterns.

Per-room container isolation across multiple data centres

Each room runs as its own containerised instance across multiple Availability Zones, so one room incident does not affect another.

Local media path, not through the Cloud

Innomesh sends control commands to AV devices; it does not carry the audio or video stream itself.

Active-active control plane

The control plane runs as an active-active deployment across multiple AWS Availability Zones.

Optional · Tier 3

Local controller redundancy.

Clustered cloud control, plus one local failover. The local controller and AV devices in the room continue independently of the cloud connection.

05. Resilience options if you want to go further

Dual site-to-site VPN tunnels

Suitable where you already operate redundant firewalls with HA failover.

Dual Direct Connect for HA

Two AWS Direct Connect circuits configured for high availability.

AV architecture at the control-plane edge

Customer-specific and typically more expensive than the dual-tunnel pattern.

06. Our availability promise

Response and resolution targets per severity, paired with a control-plane availability commitment measured over a rolling 12-month window.